LazyBar Privacy Policy
LazyBar is operated by Terdersoft B.V., a company registered in Curaçao. This page describes the personal data we collect from players, the purposes for which we use it, the parties we share it with, and the rights available to you. Terdersoft B.V. holds a Curaçao gaming licence covering both casino and sportsbook verticals, and we process personal data in accordance with the data-handling obligations attached to that licence and our own published commitments. The United Kingdom is an excluded market under our licence; this policy reflects our general data-processing practices rather than UK GDPR or the Data Protection Act 2018.
On this page
What information we collect
We collect personal data across several categories depending on how you interact with the site. Account registration data includes your name, date of birth, residential address, email address, and phone number. KYC verification data includes copies of government-issued identity documents, proof of address, and payment instrument documentation, collected prior to withdrawal as required under our AML and KYC obligations. Gameplay data covers deposits, withdrawals, bets placed, session times, and game selections. We also collect device and network data, including IP address, browser type, operating system, and device identifiers, as well as cookies and similar technologies used for site functionality and analytics.
How we use your information
We use the data we collect to operate your account, process deposits and withdrawals, and provide access to casino and sportsbook products. We process identity and payment data to meet our KYC and anti-money laundering obligations, verify your age, and monitor transactions for fraud and security purposes. Customer support interactions are recorded to resolve queries and disputes, with server logs treated as the authoritative record in any claim. Where you have opted in, we may use your contact details to send marketing communications, which you can withdraw at any time.
Who we share data with
We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to fulfil our KYC obligations. Data may be disclosed to the Curaçao gaming authority in connection with our licence conditions, and to law enforcement or regulatory bodies where we are legally required to do so. We do not sell personal data to third parties. Terdersoft B.V. operates a small portfolio of sister brands, including BetAlice Casino, Funbet Casino, and Roman Casino; data may be shared within this group where operationally necessary and where you have been informed.
Data retention
We retain account and transaction records for as long as your account remains active and for a period after closure sufficient to satisfy our AML obligations and any applicable regulatory requirements under our Curaçao licence. KYC documents and financial records are generally held for a minimum of five years following account closure. Device and session data is retained for shorter periods consistent with its operational purpose.
Your rights
You have the right to request a copy of the personal data we hold about you. You may ask us to correct inaccurate or incomplete data. You may request erasure of your data, subject to any retention obligations we are required to meet. You have the right to restrict or object to certain types of processing. Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise any of these rights, contact us at the address below.
Contact us
Privacy queries and data rights requests can be directed to our support team at [email protected] . Account closure requests should be sent to [email protected] . No dedicated Data Protection Officer is currently named for this operator; all privacy correspondence is handled through the general support function.